Infrastructure Engineer (Iaas)

Resolute Technology Solutions Inc.
Job Description

Resolute Technology Solutions (RTS) is adding ANOTHER Infrastructure Engineer to our Infrastructure Managed Services team. Specifically – RTS is looking for skills and experience with a focus on Infrastructure as a Service (IaaS). You would plan, design, implement and provide technical support for Resolute and our clients. Having a strong work ethic, a positive attitude and the ability to listen, allowing you to efficiently decipher client needs will be absolutely necessary. Conflict resolution and strong leadership skills are second nature to you because you truly understand what it takes to deliver top notch results. We are open to candidates located across Canada to work remotely as a part of our team.

What you will be responsible for:

• Hands-on experience designing and implementing cloud solutions and migrating businesses from on-premise infrastructure to cloud
• Design and engineer effective server and network environments including assembling technical components as required
• Monitor and keep up with industry trends and new technology such as SaaS and IaaS
• Integrate 3rd party products to create solutions as required
• Evaluate and recommend new software/hardware products and services
• Ensure Disaster Recovery and High Availability solutions meet stated requirements for both on-premise and cloud solutions
• Provide warranty support for implemented solutions
• Manage effective transition to production of all new solutions to the operational support team
• Document and maintain new application and operating system installations and configurations
• Document and maintain procedures, backup environments and configuration documents
• Follow change and problem management processes and procedures
• Develop new, and/or enhance existing, policies with respect to IT infrastructure
• Maintain expertise within one or more areas of technical specialization
• Provide technical leadership to clients, IT management and other RTS team members.
• Conduct vulnerability assessments and prepare client reports
• Create proposals for client engagements
• Prepare and present client deliverables including, but not limited to, technical reports and presentations
• Support other RTS team members with knowledge sharing, brainstorming, coaching, collaboration, etc. as requested or required
• Demonstrate the principles of exceptional customer service with a focus on critical thinking and effective communication that supports anticipating customer needs

What you bring to the table:

• Minimum of 10 plus years of progressive experience supporting and/or designing solutions in the indicated technologies with the last 2 years being at a senior level
• Relevant certifications in the indicated technologies considered an asset
o MCSA - Cloud Platform or Linux on Azure
o MCSE – Cloud Platform and Infrastructure
o MCSD – Azure Solutions Architect
o AWS – Foundational, Associate, Professional or Specialty
• Strong delivery record of satisfying business requirements with IT solutions

What RTS gives back to you:

• A collaborative and creative work environment that truly values and cares about their employees as people
• Bonus Program
• Comprehensive benefits package
• Training and education opportunities
• A fun and inclusive team building environment

If you have any questions, please contact our resident Senior Talent Acquisition Specialist - Marny Barnes or visit our Career Page for more opportunities! We are not able to hire (or sponsor) out-of-country applicants that do not have a current Permanent Resident Status or Work Visa.

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