Senior Business Analyst

Resolute Technology Solutions Inc.
Job Description

Senior Business Analyst 

Resolute Technology Solutions is adding a Senior Business Analyst to our Professional Services team. This role will require a combination of skills including Business Analysis and most importantly – a consultative approach to working with clients. You will need to have a strong work ethic, a positive attitude and the ability to listen, allowing you to efficiently decipher client needs. This is a very independently driven role, so if micro-management is your thing - we are not the right place for you! 

What you will be responsible for: 

  • Perform necessary requirements investigation, analysis and evaluation to determine project feasibility
  • Assist to develop project cost and benefit estimates to establish project
  • Develop solution alternatives leading to recommendations for new applications, technology installations or changes to existing ones 
  • Analyze existing systems to understand both the business domain environment that the systems support and the technical environment in which they operate
  • Perform impact analysis on the changes to existing systems and processes 
  • Work on both business and technology projects 
  • Perform package (software) selection process
  • Write technical support documentation 
  • Assesses technical risks relative to software design and processes 
  • Documents requirements for the business and IT processes 
  • Create and execute the Request for Proposal process for IT solutions 
  • Develops time schedules, conversion and test procedures for all aspects of the system (from manual through to automated processes) 
  • Capable of using Project Management methods to manage smaller to medium projects 
  • Monitors, instructs and assigns work components to other staff where instructed/required
  • Perform programming activities as required (i.e.: writing database queries)
  • Participate in business process reengineering (innovation or improvement) studies as required/requested to meet defined business objectives (increased quality, reduced cycle times, reduced cost)
  • Active involvement in establishing technical strategy and direction 
  • Provide leadership within the group to advance delivery services capabilities by contributing to the continual improvement of methods, tools and techniques that are related to the analysis function (e.g.: business processes reengineering, business case development)
  • Performs other special projects/services as assigned for the company and/or its Clients
  • Support other RTS team members with knowledge sharing, brainstorming, coaching, collaboration, etc. as requested or required
  • Demonstrate the principles of exceptional customer service with a focus on critical thinking and effective communication that supports anticipating customer needs

What you bring to the table:

  • Post-Secondary Degree, Certifications or equivalent work experience as a Business Analyst focused on Information Technology
  • 10 – 15 years of experience with a combination of business analysis focused work.
  • Strong analytical and problem-solving skills
  • Strong business judgment and common sense
  • Initiative and a passion to deliver results that make a difference
  • Proven ability to perform in a fast paced and demanding environment
  • Mastery of Microsoft Office Products, including MS Project and Excel

What RTS gives back to you:

  • A collaborative and creative work environment that truly values and cares about their employees as people
  • Bonus Program
  • Comprehensive benefits package
  • Training and education opportunities
  • A fun and inclusive team building environment

If you have any questions, please contact our resident Senior Talent Acquisition Specialist - Marny Barnes or visit our Career Page for more opportunities! We are not able to hire (or sponsor) out-of-country applicants that do not have a current Permanent Resident Status or Work Visa.

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