Senior Network Infrastructure Specialist

Posted: 09/11/2019

Resolute Technology Solutions is adding a Senior Network Infrastructure Specialist to our Infrastructure Managed Services team. As part of the IMS team, you would plan, design, implement and provide technical support for Resolute and our clients. You will need to have a strong work ethic, a positive attitude and the ability to listen, allowing you to efficiently decipher client needs. Conflict resolution and strong leadership skills are second nature to you because you truly understand what it takes to deliver top notch results. Sound like you? Send that resume!!

What you will generally be responsible for: 

  • Design and engineer effective network environments including assembling technical components as required
  • Design and implement network switch infrastructure to support client WAN and LAN environments
  • Design virtual LANs to support a variety of services
  • Troubleshoot advanced level 3 issues to assist operations team
  • Monitor and recommend network changes to improve security and manageability
  • Integrate 3rd party products to create solutions as required
  • Evaluate and recommend new software/hardware products and services 
  • Provide warranty support for implemented solutions
  • Manage effective transition to production of all new solutions to the operational support team
  • Prepare support and build documentation for network configurations
  • Follow change and problem management processes and procedures
  • Provide technical leadership to clients, IT management and other RTS team members.
  • Conduct vulnerability assessments and prepare client reports
  • Create proposals for client engagements
  • Prepare and present client deliverables including, but not limited to, technical reports and presentations
  • Identify additional client opportunities and communicate them to the appropriate Manager or Account Manager for further action
  • Demonstrate the principles of exceptional customer service with a focus on critical thinking and effective communication that supports anticipating customer needs

What you bring to the table:

  • Minimum of 10 plus years of progressive experience supporting and/or designing networks with the last 2 years being at a senior level
  • Relevant certifications such as CCNA considered an asset
  • Experience with firewall configuration and support considered an asset
  • Strong delivery record of satisfying business requirements with IT solutions

What RTS gives back to you:

  • A collaborative and creative work environment that truly values and cares about their employees as people
  • Bonus Program
  • Comprehensive benefits package
  • Training and education opportunities
  • A fun and inclusive team building environment

If you have any questions, please contact our resident Senior Talent Acquisition Specialist - Marny Barnes or visit our Career Page for more opportunities! We are not able to hire (or sponsor) out-of-country applicants that do not have a current Permanent Resident Status or Work Visa.